Contact form on the website

One way to contact us is to voluntarily provide your name and email address in the contact form on the website. We collect this data on the basis of the Administrator’s legitimate interest (Article 6(1)(f) RODO) to effectively respond to a customer’s question or suggestion.

Email and traditional correspondence

We process personal data contained in correspondence addressed to us on the basis of the Administrator’s legitimate interest (Article 6(1)(f) of the RODO) for the purpose of communication and possible resolution of the matter contained in the correspondence.

Phone contact

Of course, you can always call us and get an immediate answer. However, if the case is more complex, we may ask for your data necessary to handle the case or your verification. We collect this data on the basis of the Administrator’s legitimate interest (Article 6(1)(f) RODO).

Chat on the website

Another way to contact us is via chat available on the website. Here, providing data is voluntary, and we will ask for it only if it is required to solve a problem in an ongoing conversation. We collect this data on the basis of the Administrator’s legitimate interest (Article 6(1)(f) RODO).

Newsletter

The basis for processing the data of a person who has signed up to receive the newsletter is voluntary consent (Article 6(1)(a) of the DPA). We will periodically send you interesting news, interesting offers, promotions, etc. to the e-mail address you provide. Such consent can be withdrawn at any time.

Profiles on Facebook, LinkedIn

To promote our own brand and products, we maintain profiles on popular social networks. We build positive relationships with our users, introduce others to our activities, new products, interesting initiatives, brag about the prizes we have won, but we also keep statistics on our site visits and analyze the reactions to our posts. Accordingly, we may process personal data of people who responded to our posts (likes, usernames, profile pictures, information contained in posts and comments). We collect this data on the basis of the Administrator’s legitimate interest (Article 6(1)(f) RODO).

Recruitment

If you are responding to our recruitment advertisement posted on the website. we expect your resume with the data specified in the labor legislation (and then we process it based on the fulfillment of a legal obligation (Article 6(1)(c) of the DPA). We will process other data additionally provided by you on the basis of your voluntary consent (Article 6(1)(a) RODO).

If you send us your resume “spontaneously” when we are not currently recruiting, the basis for processing your data will be to take action prior to entering into a contract at the request of the data subject (Article 6(1)(b) RODO). But don’t forget to include in your resume a consent clause for the use of your data in future recruitments. If there is no such clause – the resume will not be considered and will be deleted.

Business contacts

During business meetings, trade fairs, conferences, we often collect personal data of people representing other companies interested in cooperation with us (exchange of business cards). The legal basis for the processing is the Administrator’s legitimate interest (Article 6(1)(f) of the DPA) to maintain and deepen business relationships in connection with our business activities.

Participate in webinars and conferences

Part of our work is to engage in educational initiatives, and to introduce our solutions during conferences or webinars. The legal basis for the processing is the necessity of the processing for the purpose of entering into and performing the service contract (Article 6(1)(b) of the DPA), as well as the legitimate interest of the Administrator (Article 6(1)(f) of the DPA) for the organizational and IT support of the meeting.

Competitions

We organize contests or conduct them on our online platforms on behalf of others. Here, the basis for data processing is the conclusion of a contract with us consisting of a voluntary application to the contest and acceptance of the prepared contest rules (Article 6(1)(b) of the DPA). The scope of the data collected is specified in the regulations, but it is usually personal data (name, e-mail address, sometimes the school or workplace of the contest participant).

If necessary, we may also process Users’ personal data collected for the purposes mentioned above in order to assert and defend against claims (Article 6(1)(f) of the DPA).

Profiling, cookies – does it affect your rights?

Cookies are files that a website inserts into a User’s computer through a web browser (with the User’s consent) that allow websites to recognize a particular browser in order to acquire and remember selected information regarding browsing history. We track “cookies” to understand and remember user preferences. You can disable tracking “cookies” in your web browser settings. Our services are based on Google’s solutions in matters related to data storage and analysis.

Profiling is a specific type of personal data processing that takes place automatically and is designed to evaluate an individual and predict his or her behavior.

Your data may be processed by automated means (including profiling), but this will not have any legal effect on you or otherwise affect you, e.g. with your consent we may collect information on what products you may be interested in and we will prepare personalized information for you.

Who do we share personal information with?

Personal data may be accessed by our service providers who cooperate with us on the basis of contracts entrusting them with the processing of data for the performance of services provided to us (e.g., software development companies, accounting service providers, law firms, courier companies).

In the case of services whose access requires registration, our contractors may also have access to users’ personal data, to whom we entrust personal data only with the voluntary consent of the data subject.

We ensure that they process personal data in accordance with applicable laws and meet standards for data security.

Do we transfer your data to countries outside the European Economic Area?

We do not transfer personal data to any third-country recipients (outside the EEA – European Economic Area). If such data transfer ever takes place, we will immediately inform you in the Privacy Policy.

How long do we keep your data?

Personal data should not be stored indefinitely. If the basis for storing the data is the performance of the contract/order (letter b), the data will be stored until the end of the performance of the contract, and then until the statute of limitations for claims under the contract (no more than 3 years).

If the basis for processing is consent (letter a), then personal data may be processed as long as consent is not revoked.

If the processing is based on the controller’s legitimate interest (letter f), then you may object at any time – on grounds relating to your particular situation – to the processing of your data based on that ground.

However, there are special provisions that specify the length of time personal data should be kept, and then such provisions may extend the time for processing personal data (e.g., accounting regulations, evidence in court proceedings).

What rights do you have related to the processing of your data?

The new provisions of the Data Protection Regulation (RODO) guarantee you a number of rights:

• The right to access and correct your data, to delete your data, the right to restrict its processing or to withdraw consent to its processing, the right to object to the processing of personal data.
• You have the right to lodge a complaint with the supervisory authority that deals with data protection, namely the President of the Office for Personal Data Protection.
• You can contact us at any time and exercise your rights.

The provisions in our Privacy Policy are subject to change. The policy is continuously reviewed and updated as needed.

Last updated: 11.04.2023.